4096.ai
Enterprise AI Helpdesk

Secure, private, intelligent customer support powered by LLM + RAG.
Built for enterprises that prioritize data ownership, accuracy, and efficiency.

安全、私密、智能的客服支持,基于 LLM + RAG 技术。
为重视数据主权、准确性与效率的企业而生。

What We Do

我们做什么

AI-Assisted Ticket Handling

AI 辅助工单处理

Automatically analyze, summarize, classify, and draft professional responses.

自动理解、总结、分类工单,并生成专业回复草稿。

LLM + RAG Knowledge Engine

LLM + RAG 知识引擎

Responses strictly based on your internal knowledge base — no hallucinations.

严格基于企业内部知识库生成回复,避免 AI 幻觉。

Helpdesk Integration

工单系统集成

Seamless integration with Freescout, Zendesk, etc.

无缝对接 Freescout、Zendesk 等主流工单系统。

Upgrade Your Helpdesk with AI

立即升级您的客服系统

Deploy truly controllable, secure, and intelligent enterprise support.

用真正可控的 AI 技术,打造高效、安全、智能的下一代企业客服

Contact us: 联系我们: [email protected]